backcountry

Sports & Activities Coverage for Extreme Adventure Travel

Who doesn’t like to have a little adventure when it comes to travel? We recognize that most travellers do! That’s why Visitors to Canada and Emergency Medical Insurance for Canadians cover many of the activities you love to do while away, like skiing, parasailing or ziplining. That said, if you’re a more daring traveller who really likes to have an adventure, we’ve also got you covered.

Our Sports & Activities Optional Coverage makes it easy to customize your travel insurance to plan your next adventure trip—and take it to the next level.  

Sports & activities to add to your bucket list

By adding Sports & Activities Coverage to your Emergency Medical Insurance, you’ll be able to enjoy:  

  • Backcountry skiing/snowboarding

  • BASE jumping

  • Boxing

  • Downhill freestyle skiing/snowboarding in organized competitions

  • Downhill mountain biking

  • Hang gliding/paragliding

  • High-risk snowmobiling

  • Ice climbing

  • Mixed martial arts

  • Motorized speed contests

  • Mountaineering

  • Organized team sports* includes:

    • American and Canadian football

    • Ice hockey

    • Rugby

  • Parachuting/skydiving/tandem skydiving

  • Rock climbing (includes canyoneering but does not include indoor rock climbing)

  • Scuba diving or free diving over 40 metres

  • White water sports (Class VI)

  • Wingsuit flying

*Not required if you’re aged 20 years old or younger.

Which sports & activities aren’t covered?

All sports and activities not included in the list above are covered under the Emergency Medical Insurance plan, meaning you don’t have to buy the Sports & Activities Coverage.  

However, there are a few exceptions that aren’t covered, even with the Sports & Activities Coverage added: 

  • Barrel racing

  • Bronc riding

  • Bull riding

  • Chariot racing

  • Chuckwagon racing

  • Harness racing

  • Rodeo bareback riding

  • Rodeo clowning

  • Rodeo team roping

  • Steer wrestling /chute dogging

  • Trick riding

    Avoid any areas closed off to public access by safety authorities

    If you’re participating, training or practicing in any areas that have been closed off to public access by safety authorities (or areas that can typically only be accessed by crossing a fenced, gated or roped-off area marked as off-limits), you won’t be covered for: 

    • Backcountry skiing / snowboarding

    • Downhill freestyle skiing / snowboarding in organized competitions

    • High-risk snowmobiling

    • Ice climbing

    • Mountaineering

    • Rock climbing

    While we’ve always encouraged travellers to have fun exploring the world, we recognize that travel has changed with COVID-19. Please always put your health and safety first; and before you go, be sure to peruse our comprehensive guide “Understanding Your Travel Insurance Policy”. 

    Safe adventures,
    Melissa 

    Editor’s Note: This post was originally published in December 2020 and has been updated for freshness and/or accuracy. 

Backcountry Explained

Slackcountry and Backcountry are OK but “Out of Bounds” or “Closed” is simply off limits.

The biggest question these days with travel insurance is whether backcountry skiing and snowboarding is covered. With TuGo insurance, the Adventure Sports Rider will cover you for both Slackcountry and Backcountry but never for “Out of Bounds” usually marked by “Temporary or Permanently Closed” signs due to unsafe conditions such as avalanche danger and cliffs.

Slackcountry is defined as easy to reach, off-piste riding within the Ski Area Boundary or slightly beyond but may have ropes and warnings for expert riders only and is not closed or “Out of Bounds”

Backcountry is defined as intently touring outside the “Ski Area Boundary” and requires avalanche training, safety and survival equipment such as a beacon, probe, shovel and ideally a partner. Backcountry is further defined as a “mountain area that is not marked, not patrolled and/or not cleared for avalanche dangers, but where public access is permitted.”

Backcountry Skiing Whistler Blackcomb.jpg

“Out of Bounds” or “Closed” areas on the other hand are NOT covered and can further be defined as: “any mountain area that:  Has been closed off to public access; or, has been identified as “Out-of-bounds” and/or can typically only be accessed by crossing a fenced, gated or roped-off area that has been marked as “Closed” according to recommendations of safety authorities in the area”  Usually these area are clearly marked in red signage with the attached risk of losing your pass privileges.

Whether your planning to slack million-dollar ridge or go well beyond the “Ski Area Boundary” and tour Decker Lake, you’re safest best is to READ the signs, be prepared and play safe!

Courtesy of Jody Wright, Owner of BC & Whistler Travel Insurance

Out of Bounds Closed Whistler Blackcomb.jpg

Travel Insurance for Backcountry & Off-Piste Skiing

If you’re a recreational backcountry skier or splitboarder planning to enjoy the backcountry or slackcountry this winter, TuGo’s Emergency Medical Travel Insurance will cover you for misadventures both on and off the mountain, and on and off-piste too! Despite the dangers of this extreme sport, backcountry recreationalists can be covered by travel insurance.

Good news for backcountry skiers looking for travel insurance

Not all policies will cover backcountry skiers, but ours does when you purchase the Adventure Sports Optional Coverage. Our partners, including the Alpine Club of Canada, offer coverage for all levels of backcountry ski-touring or splitboarding.

As a backcountry skier, you spend a lot of time thinking about avalanche safety, following Avalanche Canada’s bulletins, practicing rescues and researching the terrain, all to avoid avalanches, of course. However, good backcountry trip preparation involves more than just life-or-death avalanche experiences.

To be truly well-prepared, risks related to higher altitudes and injuries in case of accidents. Don’t just think of avalanches and consider other possible risks: exhaustion, hypothermia, dehydration, fractures, concussions, falling into tree wells, getting caught in unexpected weather or under falling rock, on the mountain or even just slipping in the parking lot before you even hit the slopes.

Search and Rescue is free, but hospital bills aren’t

If you’re in a genuine emergency in the backcountry, your ski party members along with Search and Rescue (SAR) will likely be your first line of assistance. SAR volunteers will transport you to the nearest road or medical facility, but the ensuing ambulance rides, hospital expenses and follow up costs, (not to mention repatriation, trip cancellation or interruption costs), will be up to you.

The cost of an air ambulance alone from a Search and Rescue station to a main hospital, for example, can come as quite a shock. It’s common for injured backcountry skiers to need a hospital transfer too; many of the small hospitals nearby don’t offer a full range of care. TuGo Travel Insurance covers licensed helicopter ambulances, a benefit you’ll need, as more often than not, an injury in the backcountry requires helicopter airlift.

Why Canadian skiers need travel insurance, even in Canada

If you’re skiing out-of-province or across the border, don’t expect your provincial healthcare to cover all the costs of a medical emergency. Same goes for extended medical via group plan or credit card coverage. Have you ever asked HR or your credit card company if your plan covers backcountry skiing? Many Canadians are still surprised to learn that provincial healthcare covers very little out-of-province, and are often left with insurmountable bills. Provincial healthcare won’t cover ground or air ambulances, hospital transfers, or prescription medication.

Travel insurance is especially necessary if you’re backcountry skiing in the US, one of the most expensive medical systems in the world. You can get coverage specific to USA travel, or if you’re just staying in Canada, be sure to mention that when you buy your insurance: travel insurance is much cheaper for Canadians travelling in Canada than in the US. Knowing this might even affect the choice of your next ski destination!

What TuGo’s Emergency Medical Insurance covers

For Canadian backcountry skiers travelling within Canada or abroad, our Emergency Medical Insurance covers:

  • Licensed ground, sea or air ambulance (without the hassle of needing pre-approval).

  • Emergency air transport from one hospital to another, including from a US hospital to a Canadian hospital. This is particularly helpful for backcountry skiers in remote areas: if the hospital you’ve been transported to cannot adequately treat you, we’ll get you to one that can.

  • Out-of-country medical expenses such as:

    • hospital stays and treatment

    • doctor services

    • x-rays

    • medication

    • rental of essential medical appliances

    • dental services

    • family transportation

    • return of excess baggage

    • return of vehicle

    • out-of-pocket expenses

Other types of travel insurance for backcountry skiing:

Multi Trip Annual Emergency Medical Plan

If you travel often, a multi trip annual emergency medical plan is a good idea to save yourself time and money. You can get a plan that covers unlimited trips up to a certain length, and just pay once.

Trip Cancellation/Interruption Insurance

Trip Cancellation and Trip Interruption insurance is also a great idea if you’ve purchased expensive plane tickets, rented vehicles, or reserved huts or hotels in advance. It will help you recuperate your costs if you need to cancel or interrupt your trip if you or someone in your ski party is injured or killed.

Facts about backcountry skiing and travel insurance: it’s not about ‘out-of-bounds’

Many travellers who backcountry ski have a hard time getting a straight answer from other insurers when they ask: “Do you cover backcountry skiing?” Technically speaking, it’s not illegal to ski out of bounds in Canada, but for most travel insurance providers, the defining line between out-of-bounds and off-piste or backcountry can be rather grey.

At TuGo, we define backcountry as a “mountain area that is not marked, not patrolled and/or not cleared for avalanche dangers, but where public access is permitted.” We don’t cover “out-of-bounds”, defined as: “any mountain area that:  Has been closed off to public access; or,  Has been identified as “out-of-bounds” and/or can typically only be accessed by crossing a fenced, gated or roped-off area that has been marked as off limits according to recommendations of safety authorities in the area”.

In essence, backcountry skiers know that looking for travel insurance coverage for backcountry skiing shouldn’t evoke a discussion about ‘rope-ducking’. Too often insurers get things confused.

The main difference between backcountry skiing and rope ducking is the amount of preparedness and safety precautions taken:

Responsible backcountry skiers have avalanche training, a high level of competence using self-rescue equipment (beacon or avalanche transceiver, shovel, probe), knowledge of the terrain and weather reports, and ski companions with the same safety knowledge and procedures.

Rope duckers have none of that: they ignore warning signs and venture unprepared into unpatrolled terrain that’s likely “un-skiable”, dangerous, or impossible to access in rescue situations.

Backcountry skiers knowingly accept the calculated risks, (and the majority return home safely), while rope duckers are simply ill-prepared for the risks. Trained backcountry recreationalists know rope-ducking without the proper avalanche safety training and equipment is just plain dangerous and unwise.

Although Search and Rescue will rescue any injured or lost victim, SAR or the resort’s ski-patrol might charge irresponsible out-of-bound skiers for a costly rescue, like these rope duckers on Grouse Mountain in 2009. They were billed for their rescue costs and banned from the resort for life. Needless to say, travel insurance doesn’t cover this kind of thing.

TuGo Travel Insurance covers “slackcountry” skiing too

You’ll be happy to know that our Emergency Medical Insurance covers slackcountry skiing too if you purchase our Adventure Sports Optional Coverage.

If you’re one of many enticed by cheap lift tickets and easy access to side-country slopes, you’re not alone. Many Canadians and international travellers are trying slackcountry skiing, a hybrid on/off-piste sport. Resorts like Whitewater in Nelson, BC and the famous Whistler Blackcomb now blog about and advertise their passes with access to wilderness terrain. It’s a nice way to avoid the grueling “skin up” the mountain, but holds the same risks and dangers, so the same precautions for backcountry skiing apply.

Take it from a backcountry skiing expert:

Like all self-propelled activities, backcountry skiing is about planning—route and gear selection, watching the weather, and keeping informed from our friends at the Canadian Avalanche Centre. Too often, we forget or ignore to plan for the unexpected consequences. With just a few clicks on a website, many of those contingencies can be easily arranged for a surprisingly reasonable price. -Peter Muir, President of the Alpine Club of Canada

Enjoy those fresh tracks, and happy travels!

Source - Leah - TuGo Insurance

Emergency Medical Helicopter and Air Ambulance Insurance

Many customers ask: “Does your travel medical insurance cover helicopter ambulance?” Yes, we do! In fact, we have two benefits that cover emergency airlift: the first is ambulance services and the second, emergency air transportation. Here’s the difference…

Emergency Air Ambulance services

Our ambulance services benefit covers ANY licensed emergency medical response service, be it via air, sea or ground. If you’re in a medical emergency, we’ll help you get to the nearest medical facility for immediate care, including air ambulance transportation—usually meaning helicopter ambulance— to the nearest hospital, no matter your location.

Emergency medical response services do not need pre-approval. The same goes if you’re in an accident and you’re taken to the hospital by a helicopter ambulance; no pre-approval is required.

Here’s what it says in our Traveller policy. We cover:

The services of a licensed ambulance and paramedics from the scene of the accident or place of onset of the sickness to the nearest hospital. If an ambulance is medically required but is unavailable, the company will reimburse you for taxi expenses, taxi receipt required.

You won’t find the word “helicopter” in our policy because our policy covers ALL ambulance services, so we cover emergency medical helicopter evacuation too. Our Assistance team is available 24/7 to help you get to the nearest hospital, and we can help arrange or call on several airlift companies to help you. The good news: if you’re in a backcountry situation, you do not need to call us or your insurance broker for pre-approval.

Transport by emergency air ambulance

Our emergency air transportation benefit helps in the following situation: if you’re injured and have already arrived at the nearest trauma facility, but require airlift to a different hospital or back to Canada for treatment, we will cover and arrange for the air transportation. For example, if the first hospital that treats you doesn’t have the services you need (CT scan, MRI machine, orthopedic surgeon’s expertise, etc.), then we’ll arrange for you to be airlifted to the nearest facility that can fully treat your injuries.

In this situation, you’ll need pre-approval for air transportation. If you’re lifted from the scene, you don’t need pre-approval because it’s an emergency situation-—such as being taken off the mountain. The emergency medical response team will do what is needed to get you help. However, air transportation, when not related to a first response situation, needs to be pre-approved.

Here’s the coverage in our policy:

Emergency air transportation

This benefit is payable only when pre-approved and arranged by Claims at TuGo.

a) Medical air evacuation to the nearest medical facility equipped to provide the required treatment, or for return to Canada

We cover air transportation when:

-You return to your home province to seek immediate medical treatment within 48 hours of your return home
-Your doctor (where the emergency occurred) recommends the air transportation in writing

In fact, we often use air evacuation to transfer injured Canadians back home. If you’re in the US for example, airlift to Canada is often preferable than staying for treatment in the States. Most of all, we want to get you home so your healing can begin, surrounded by the support of family and friends.

Here’s an example where another customer needed both kinds of airlifts—air ambulance and emergency air transportation:

18-year-old Andy travelled to Oregon to go dirt biking. He made a bad jump over a sand dune, flying 25 feet and landing badly, and the response team suspected spinal damaged. As a result, an air ambulance was required to take Andy to the nearest trauma hospital. In Emergency, he was diagnosed with two compressed vertebrae in his lower spine, a fractured femur, and a mild concussion. Andy required emergency surgery and spent 17 days in hospital before being air ambulanced back to a Canadian hospital equipped to care for his spinal injuries.

Hospital Fees: $276,459.17

Doctor Fees: $43,312.30

Radiology Fees: $7,865.12

Ambulance Fees (Ground and Airlift): $27,943.18

Air Ambulance Fees: $25,400.00

Additional Out-of-pocket Expenses: $3,653.85

Provincial Medical: -$3,495.15

Amount Paid by Travel Insurance: $381,138.47

‘What if I’m travelling in the backcountry? Is air ambulance rescue covered?’

Getting you out of the backcountry to the nearest medical facility or ground ambulance access point (depending on how remote) is the first priority in any emergency situation, and search and rescue may be the first responders.  If this is the case, you may not be billed for that portion of the rescue.

Search and rescue, in Canada, and the US, is a volunteer service that may be free, depending on the local authorities. But if you’re on a mountain outside of Canada and the US, such as in the Himalayas, know that volunteer emergency response service might not exist. Your private expedition outfitter would have to arrange for helicopter rescue. Even then, a helicopter may not be available in the area in remote situations and may not have access to a safe landing site. Be prepared to self-rescue, or in Daina’s example, use other modes of transportation, to get to an area where a helicopter can safely land.

When helicopter or air ambulance is NOT covered

If there is no medical emergency, your travel insurance won’t cover the helicopter ambulance. Very few insurance providers will cover airlift due to environmental or climate-related conditions when there is no medical emergency. Some trekkers caught in the avalanches in Nepal last October were surprised when their travel insurer denied their claim. In this situation, there was no medical emergency, so travel insurance wouldn’t cover the air ambulance.

Travel Tips:

  1. When choosing your destination (especially traveling in the back-country, on an island or any remote location), research the nearest medical facility and have an access plan to reach the nearest front country help services if there’s an injury.

  1. Keep your travel insurance information on you at all times, along with the global toll-free number to call us for immediate assistance. From Canada & the US: 1-800-663-0399 From Mexico: 001-800-514-9976 or 01-800-681-8070

Travel with confidence knowing the helicopter ambulance is paid for by travel insurance. When you’re in a medical emergency, it will make all the difference. It certainly does for me and my friends when we’re traveling off the beaten path!

Happy travels,

Source - Leah - Tugo

Facts about backcountry skiing and travel insurance: it’s not about ‘out-of-bounds’

Many travellers who backcountry ski have a hard time getting a straight answer from other insurers when they ask: “Do you cover backcountry skiing?” Technically speaking, it’s not illegal to ski out of bounds in Canada, but for most travel insurance providers, the defining line between out-of-bounds and off-piste or backcountry can be rather grey.

At TuGo, we define backcountry as a “mountain area that is not marked, not patrolled and/or not cleared for avalanche dangers, but where public access is permitted.” We don’t cover “out-of-bounds”, defined as: “any mountain area that:  Has been closed off to public access; or,  Has been identified as “out-of-bounds” and/or can typically only be accessed by crossing a fenced, gated or roped-off area that has been marked as off limits according to recommendations of safety authorities in the area”.

In essence, backcountry skiers know that looking for travel insurance coverage for backcountry skiing shouldn’t evoke a discussion about ‘rope-ducking’. Too often insurers get things confused. The main difference between backcountry skiing and rope ducking is the amount of preparedness and safety precautions taken.

Backcountry skiers must have avalanche training, a high level of competence using self-rescue equipment (beacon or avalanche transceiver, shovel, probe), knowledge of the terrain and weather reports, and ski companions with the same safety knowledge and procedures.

Rope duckers have none of that: they ignore warning signs and venture unprepared into unpatrolled terrain that’s likely “un-skiable”, dangerous, or impossible to access in rescue situations.

Backcountry skiers knowingly accept the calculated risks, (and the majority return home safely), while rope duckers are simply ill-prepared for the risks. Trained backcountry recreationalists know rope-ducking without the proper avalanche safety training and equipment is just plain dangerous and unwise.

Although Search and Rescue will rescue any injured or lost victim, SAR or the resort’s ski-patrol might charge irresponsible out-of-bound skiers for a costly rescue, like these rope duckers on Grouse Mountain in 2009. They were billed for their rescue costs and banned from the resort for life. Needless to say, travel insurance doesn’t cover this kind of thing.